I get a “not writable” error during installation

The installer warns when it cannot write to certain folders such as uploads, cache and configuration.

Fix

1. Open File Manager in your hosting panel.
2. Right-click the folder named in the warning and choose Change permissions.
3. Use 755 (or 775 if needed) for folders and 644 for files; avoid 777.
4. Reload the installer.

Other common errors

• Cannot connect to database: check host, name, user and password.
• Missing PHP extension: enable it in your hosting panel.
• Blank page: check your PHP version.

If you are stuck, open a ticket with a screenshot of the error.